Customer Care
Delivery & Returns
Draft placeholder content — to be reviewed and confirmed before launch.
Delivery
We deliver across South Africa. Delivery options and timelines are confirmed at checkout once the live store launches — delivery costs depend on your location and the size of your order.
Collection
You are welcome to collect your order from our Durban showroom. We'll notify you when it is ready for collection.
Returns
If a product arrives damaged or is not what you ordered, contact us and we'll make it right. For change-of-mind returns, items should be unused, in original packaging and returned within the period agreed under our returns policy.
To be confirmed
Exact delivery fees, timelines and return windows are placeholder content and will be finalised with the Magic Lighting team before launch.